Tradie Catch › Plumbers
Missed call answering for plumbersUnder a house with your hands full? Your phone still gets answered.
Blocked drains, leaking hot water units and burst pipes don't wait for you to wash your hands. Tradie Catch answers the calls you miss, books the routine jobs into times you're free, and texts the emergencies straight to you.
- First month free, then $399/month
- No lock-in contract. No app to download.
- Set up once with a call divert on your phone
In home services, a person answered only about 52% of inbound calls. The rest never got a human on the line.
The calls a plumber misses, and what happens to each one.
It answers like a good offsider would, and it doesn't make promises you didn't make: only your suburbs, only your free times, and never a price outside your own price guide.
Blocked drains and toilets
Takes down what's blocked, the suburb and how bad it is, then books a free time in a suburb you cover.
Burst pipes and water through the ceiling
Anything the caller says can't wait is texted straight to you with a tap-to-call number.
No hot water
Gets the details and how urgent it is. If they need it today, you know about it straight away.
Dripping taps and running toilets
The small jobs get booked into gaps you're actually free, not across town.
Bathroom and renovation enquiries
Captures the job and books a time. It never quotes a price outside your own price guide.
Callers who hang up on voicemail
They get a text back within seconds, before they ring the next plumber.
Run the whole thing by text. From the ute.
No logins, no app, no portal. You get a text when there's a job, and you reply like you'd reply to your mate.
book 2pmBooks them in at 2pm.yep book itTakes the time it offered.I'll ring themYou call them yourself.turn it offSwitches it off.turn it onSwitches it back on.Example messages for illustration. Names and jobs are made up.
Priya, Paradise. Hot water system leaking from the bottom, still has hot water. Not urgent. You're free Wed 8am or Wed 1pm. Reply "book 8am", "yep book it" or "I'll ring them".
Tom, Tea Tree Gully. Sewer overflowing in the backyard, can't use the toilet. Wants someone today. Tap to call: 04XX XXX XXX
Your scorecard: calls caught, jobs booked, and anyone still waiting on a call back.
Fair questions from plumbers.
Can it tell a burst pipe from a dripping tap?
It asks what's happening and how urgent it is. Anything the caller says can't wait, like water coming through the ceiling or a sewer backing up, is texted straight to you. A dripping tap gets booked into a free time like any other job.
Will it quote a hot water replacement over the phone?
Only from your own price guide. If a price isn't in your guide, it doesn't give one. It takes the details and you quote.
I'm in a crawl space half the day. Do I have to answer the texts straight away?
No. Routine jobs wait in your texts until you reply "book 2pm", "yep book it" or "I'll ring them". Only emergencies are flagged as urgent.
A missed call answering service for plumbers
Tradie Catch is a missed call answering service built for plumbers in Australia. When you're under a house, up to your elbows in a trench or driving between jobs, your missed calls divert to a friendly Aussie AI voice. It takes the job, the suburb, how urgent it is and the caller's name, and books them into a free time in a suburb you cover.
Plumbing calls are often urgent: a burst pipe, a sewer overflow, no hot water. Those are texted straight to you. The routine work, like blocked drains, leaking taps and hot water services, arrives as one plain-English text per job. If a caller hangs up before it answers, they get a text back within seconds.
It's an AI receptionist for plumbers that works by call divert on Telstra, Optus or Vodafone. No app, no lock-in contract, and it never quotes outside your own price guide. First month free, then $399 a month.
First month free, then $399 a month. See pricing, or see the full rundown on the Tradie Catch home page.
What are missed calls costing you?
Free calculator. Put in your own numbers and see the yearly figure, with the maths shown.
Start your free month.
Leave your details and Matt from Backbone Automation will get your plumber business set up. First month free, then $399/month, no lock-in.