Tradie Catch is built and run by Backbone Automation, AdelaideBackboneBy tradeCalculatormattmanser.com.au →
Tradie Catch

Tradie Catch › Locksmiths

Missed call answering for locksmiths

Locked-out callers don't wait. Now they don't have to.

Someone locked out rings the first locksmith who picks up. Tradie Catch answers the calls you miss, texts lockouts and break-ins straight to you, and books rekeys and lock changes into times you're free.

  • First month free, then $399/month
  • No lock-in contract. No app to download.
  • Set up once with a call divert on your phone
~52%

In home services, a person answered only about 52% of inbound calls. The rest never got a human on the line.

Source: Invoca, 2026 home-services benchmark.
Built for locksmiths

The calls a locksmith misses, and what happens to each one.

It answers like a good offsider would, and it doesn't make promises you didn't make: only your suburbs, only your free times, and never a price outside your own price guide.

Lockouts

If the caller says it's urgent, it's texted straight to you with a tap-to-call number.

Break-ins and broken locks

Urgent calls come to you, not into a queue.

Rekeys after moving in

Books into a free time in a suburb you cover.

Lost keys and spare keys

Captures what they need and how soon.

Security upgrades

Takes the details and books a time. No prices outside your own price guide.

Callers who hang up

A text back within seconds. For a locksmith, that can be the whole job.

What lands on your phone

Run the whole thing by text. From the ute.

No logins, no app, no portal. You get a text when there's a job, and you reply like you'd reply to your mate.

book 2pmBooks them in at 2pm.
yep book itTakes the time it offered.
I'll ring themYou call them yourself.
turn it offSwitches it off.
turn it onSwitches it back on.

Example messages for illustration. Names and jobs are made up.

More on running it by text

FAQ

Fair questions from locksmiths.

Almost all my calls are urgent. Does it still help?

Yes. When a caller says it can't wait, it's texted straight to you with their number. If they hang up before it answers, they get a text back within seconds.

Will it promise an arrival time?

No. It doesn't make promises you didn't make. Urgent jobs come to you to decide.

Will it quote a lockout fee?

Only if the price is in your own price guide. Otherwise it takes the details and you give the price.

All questions

A missed call answering service for locksmiths

Tradie Catch is a missed call answering service for locksmiths in Australia. When you're already on a lockout or driving to one, your missed calls divert to a friendly Aussie AI voice that takes the job, the suburb, how urgent it is and the caller's name.

Lockouts and break-ins the caller says are urgent are texted straight to you. Rekeys, lock changes and security upgrades are booked into free times in suburbs you cover. If a caller hangs up first, they get a text back within seconds, which matters in a trade where people ring around fast.

It's an after hours answering service for locksmiths too, catching any call you don't pick up. No app, no lock-in contract, set up once with a call divert. First month free, then $399 a month.

First month free, then $399 a month. See pricing, or see the full rundown on the Tradie Catch home page.

What are missed calls costing you?

Free calculator. Put in your own numbers and see the yearly figure, with the maths shown.

Work out my number

Start your free month.

Leave your details and Matt from Backbone Automation will get your locksmith business set up. First month free, then $399/month, no lock-in.

Start your free month