Tradie Catch › Features › Answering
Feature: answeringThe calls you can't pick up, answered for you.
Every call you can't pick up is a job walking to the next tradie. Your missed calls divert to it, and it answers like a good offsider would.
Catches every call.
Missed calls divert to it
A one-time setting on your phone, with the codes for Telstra, Optus and Vodafone. Your phone still rings first. How the divert works.
Text-back in seconds
If the caller hangs up before it answers, they get a text back within seconds.
A friendly Australian voice
Switched on, an Australian AI voice answers your missed calls. Switch it off any time with a text. Hear the 8 voices.
Gets the whole job
The job, suburb, address, how urgent it is and their name. It only books suburbs you cover.
Emergencies come first
Burst pipe, no power, water through the ceiling: texted to you straight away, during the call, and given the soonest slot.
After hours too
It catches any call you don't pick up: on the tools, on the road, at the footy or after you've knocked off. Emergencies still get texted straight to you.
Hear it answer.
Eight Australian voices, all saying the same intro. Play each one and pick the one you want on your phone.
Fair questions.
Does call divert work on Telstra, Optus and Vodafone?
Yes. Call divert is a standard setting on all three. You set it once on your mobile by dialling a short code, like making a call, and we give you the exact code for your phone and number. It only diverts calls you don't answer, so your phone still rings first. Smaller providers that run on those networks usually work the same way; we'll check yours with you.
Does it work after hours?
It catches any call you don't pick up: on the tools, on the road, at the footy or after you've knocked off. Emergencies still get texted straight to you.
Can I turn it off?
Yes. Text "turn it off". And because it's just a call divert, you can switch the divert off on your phone any time and your calls go back to exactly how they were.
Everything else it does.
Calendar booking
Books live into Google, Outlook or iPhone. Never double-books.
Read moreJob grouping
Groups jobs by area with driving time built in.
Read moreText assistant
Customers who text get qualified and booked too.
Read moreYou stay in charge
One text per job. Reply to run it. Your prices only.
Read moreStart your free month.
Leave your details and Matt from Backbone Automation will get you set up. First month free, then $399/month, no lock-in.