Tradie Catch › Air-con & HVAC
Missed call answering for air conditioning and HVAC businessesIn a roof cavity in a heatwave? Your phone still gets answered.
The phone runs hottest when the weather does, and that's exactly when you're flat out. Tradie Catch answers the calls you miss, books services and install quotes into times you're free, and texts the no-cooling calls straight to you.
- First month free, then $399/month
- No lock-in contract. No app to download.
- Set up once with a call divert on your phone
In home services, a person answered only about 52% of inbound calls. The rest never got a human on the line.
The calls an air-con tech misses, and what happens to each one.
It answers like a good offsider would, and it doesn't make promises you didn't make: only your suburbs, only your free times, and never a price outside your own price guide.
Not cooling or not heating
If the caller says it can't wait, it's texted straight to you.
Annual services
Books them into gaps you're actually free, in suburbs you cover.
Split system install quotes
Takes the rooms, the suburb and the timing. No prices outside your own price guide.
Ducted system enquiries
Books a time to look, so you can quote properly.
Leaking units and error codes
Captures what's happening and how urgent it is.
Callers who hang up
A text back within seconds, before they ring the next company.
Run the whole thing by text. From the ute.
No logins, no app, no portal. You get a text when there's a job, and you reply like you'd reply to your mate.
book 2pmBooks them in at 2pm.yep book itTakes the time it offered.I'll ring themYou call them yourself.turn it offSwitches it off.turn it onSwitches it back on.Example messages for illustration. Names and jobs are made up.
Jenny, Redwood Park. Wants a split system serviced before summer, no faults. Not urgent. You're free Tue 8am or Wed 3pm. Reply "book 8am", "yep book it" or "I'll ring them".
Bill, Hope Valley. Ducted air stopped cooling, elderly mum staying with them, 40 degrees today. Wants someone today. Tap to call: 04XX XXX XXX
Your scorecard: calls caught, jobs booked, and anyone still waiting on a call back.
Fair questions from air conditioning and HVAC businesses.
Summer's when I'm busiest. Does that matter?
Any call you don't pick up diverts to it. Urgent no-cooling calls are texted straight to you, and services and quotes are booked into your free times or wait in your texts.
Will it quote a split system install?
Only from your own price guide. If the price isn't in your guide, it takes the details and you quote.
Does it work for heating calls in winter too?
Yes. It catches any call you don't pick up, whatever the season.
A missed call answering service for air conditioning and HVAC businesses
Tradie Catch is a missed call answering service for air conditioning and HVAC businesses in Australia. When you're in a roof cavity or on an install, the calls you can't pick up divert to a friendly Aussie AI voice that takes the job, the suburb, how urgent it is and the caller's name.
No-cooling and no-heating calls the caller says are urgent are texted straight to you. Services, split system quotes and ducted enquiries get booked into free times in suburbs you cover, and each one lands as a single plain-English text.
It's an AI receptionist for air conditioning businesses with no app, no lock-in contract, and no quoting outside your own price guide. Set up once with a call divert, hosted in Australia. First month free, then $399 a month.
First month free, then $399 a month. See pricing, or see the full rundown on the Tradie Catch home page.
What are missed calls costing you?
Free calculator. Put in your own numbers and see the yearly figure, with the maths shown.
Start your free month.
Leave your details and Matt from Backbone Automation will get your air conditioning tech business set up. First month free, then $399/month, no lock-in.