Your back office, done for you

Have it built for you. Or join my eXp team and get it free.

I'm one agent with the output of a small agency, because the admin is done before I wake up. You can have the same kind of system without building it.

Done for you →I'm a licensed agent

Back-office video · coming soonA day in my AI back office

How it started

One agent, the output of a small agency.

Once it ran my business, other people asked for it. Now Backbone builds a private, sealed copy of the system for other businesses: its own AI staff, its own logins, its own data. Another eXp agent's back office went live in a day on 3 November 2026. Real estate agents who join my team at eXp get theirs free. That's my own offer, not an eXp program.

Done for you: Backbone

What you get.

Built into your business and kept running. You approve the work instead of doing it.

Phone answered	An AI receptionist answers calls under your own number, takes messages and books, with a real handoff to you.
Every enquiry answered	Web chat, texts, DMs and comments answered in your tone, within minutes.
Follow-up that runs itself	New leads, past customers and referral partners followed up on rules you set.
Content, run for you	Posts, video and newsletters drafted and scheduled, checked live after they post.
A daily brief	One message each morning: what needs you today, and what's already handled.
The approval gate	Nothing goes out unless you approved it or it follows a rule you signed off.
Your own private back office	Sealed, with its own logins and data. Your support access stays off until you switch it on.
Watched and kept running	Checks every day, and updates only after they pass testing.

You don't have to build it to have it. You can approve the work instead of doing it.

Rather run it yourself? Every pod also comes run-it-yourself, with its own instruction manual (price on application). See the pods →

Book a call about Backbone →See the Backbone packages

What usually stops people

And what’s actually true.

The way"Automation means cold robot messages that annoy my customers."Mine writes in my tone from the facts, and nothing reaches a customer unless I approved it or it follows a rule I signed off once.

Yourself"I'll lose control of my business."You stay the decision-maker. The system does the busywork and brings you the decisions.

Everything else"My data won't be safe, and it'll break."Each back office is sealed and private, with its own encryption key and separate logins. No update reaches a client until it passes the automated checks.

For licensed real estate agents

Licensed agent? Join my eXp team and the back office is free.

Join The Agent Hive, my team at eXp Realty, and you get the back office at no charge while you're on the team. That's my own offer to agents on my team, not an eXp Realty program. Your split, cap and revenue share are set by eXp, the same as with any sponsor. And no income promises: you won't get any from me.

Chat about joining →Call 0437 044 433

Good to know

My own offer, not an eXp program
Split, cap and revenue share are set by eXp
No income promises